Can Bordoy Grand House & Garden är ett boutiquehotell i Old Town i Palma de Mallorca. Det här stället har 202 recensioner och ett snittbetyg på 4.7 av 5. Det är ett suveränt betyg!
10+ bilder
Besökarnas kommentarer:
We checked in at Can Bordoy and we had booked one of their Deluxe Suite. We were welcomed and greeted nicely. They asked if we wanted the welcome drink at the bar or in our room. We answered our room. They took our credit card and our ID documents and kept them and said that they would come right back with our documents. What is important to note is that you are never allowed to take a customer's credit card and keep it. We were shown to the room. No question what we wanted to drink. They would also confirm when we could have our table in the restaurant, we said we would like to have dinner late, at 9.30 pm. No feedback. The hotel room has a nice design but everything feels low budget. Cheap materials that they try to look elegant. We got a room on the street level. Far from any view as it says in the description. The windows are so poorly insulated that we could hear every single person passing by talking. We could even hear those who had the room above us. Later, when we asked when we could get a table, the same person looked at us in surprise as if it was the first time they had heard the question. Probably due to stress. We went to the restaurant and we had ordered a menu for 75 Euro per person which consisted of us being able to choose four dishes from their menu. Everything was good. What surprised me, however, was that in a five-star hotel they did not change plate or cutlery once, despite the fact that it was both fish, meat and various sauces. The next morning it was time for breakfast and we were repeatedly reminded that we wanted more bread, one more coffee. We then gave up and checked out of the hotel. We understand that it is a pandemic and that it has been difficult to run the hotel during this year, but at the same time the five stars commit to being able to maintain a certain level of both service and the hotel. My feeling persists since I was there and ate dinner a couple of years ago that they are unable to deliver an accepting level. I must also say that the staff were always nice but my feeling is that they are understaffed. That's right, the welcome drink, we got it after we asked when we got our table for dinner.
Hotellet har en originalinredning. Receptionen är perfekt. En receptionist kunde hitta oss en klinik för att utföra ett PCR-test. Dessutom är restaurangen mycket välgjord. Att rekommendera !
Detta hotell är fantastiskt! Jag förväntade mig inte att upplevelsen skulle vara lika underbar! De välkomnar personalen, de bryr sig verkligen om sina kunder.
Det är det perfekta läget att besöka Palma, du kan njuta av att vara i hjärtat av staden och ett perfekt exklusivt hotell. Få rum, 2 pooler: för att sola och koppla av.
Jag hade också chansen att få en mycket bra massage på en regnig dag.
Tack för att du gjorde min vistelse här avkopplande, lugn och varm. Det är kungen på plats som du kan kalla "hem"
En sådan trevlig atmosfär på Can Bordoy, personalen och ägaren fantastisk. Tack för god mat och fantastiska vibbar
Jag fick inte njuta av platsen eller köket eftersom dagen innan jag firade en bröllopsmåltid avbokade de min bokning. Jag förstod situationen på grund av covid och kapacitet, min besvikelse var att de inte meddelade mig, men de meddelade det till mig när jag ringde för att bekräfta (kontaktpersonen var Angie). Jag hade gått på en onsdag eftermiddag och på torsdag fick jag reda på det här. Synd att ha den här bilden av en plats med charm och kategori.
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